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Atlantic Swim Academy instructor and swimmers in the ocean

Questions?

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you.

Everything you need to know about
lessons, locations and life at Atlantic.

Getting Started

New to Atlantic?

What age can my child start lessons?

Readiness matters more than a single number. Tell us your swimmer’s age, experience and comfort in the water and we’ll recommend the right place to begin.

Which programme is right for my swimmer?

Ocean Lessons offer one-to-one instruction. Swim Team is for independent swimmers. Snorkel Club eligibility guidance is awaiting Atlantic’s confirmation. Contact Atlantic if you are unsure.

Can you help a nervous swimmer?

Tell Atlantic about your swimmer’s confidence and experience so the team can discuss an appropriate match.

Do we need any swimming experience?

No. Atlantic welcomes beginners as well as swimmers building specific skills. Lessons are shaped around the swimmer in front of us.

How are swimmers matched with an instructor?

Atlantic reviews each swimmer’s needs, personality, experience and availability, then makes a personal instructor match.

Ocean Lessons

Our ocean classrooms.

Where do ocean lessons take place?

Primarily at Shelly Bay Beach. Atlantic may use Robinson Bay when conditions or scheduling make it appropriate.

Is Shelly Bay used for every lesson?

Shelly Bay is our primary location, but Atlantic may confirm another suitable ocean location based on conditions and scheduling.

What if the ocean conditions aren’t safe?

Safety comes first. Atlantic monitors conditions and will confirm any location change, reschedule or cancellation with families.

What should we bring to an ocean lesson?

Bring swimwear, a towel, drinking water and any personal sun protection your swimmer needs. We’ll confirm anything programme-specific before you arrive.

Will I know the exact location before we go?

Yes. Atlantic confirms the lesson location with your booking details.

Booking & Payment

How it works.

How do I register for lessons?

Choose Find Your Lesson, select a suitable programme and session, then complete the swimmer profile for Atlantic to review.

When is my booking confirmed?

Registration is a request. Your place is confirmed after Atlantic reviews it and sends your confirmation and payment instructions.

Can I choose my instructor?

No. You choose the programme and schedule; Atlantic makes the personal instructor match after reviewing your swimmer’s needs.

How do payments work?

Register first. Atlantic reviews the registration, then sends an invoice or payment instructions as appropriate. Registration does not collect or confirm payment.

Do you offer sibling discounts?

Contact Atlantic with the programmes and swimmers you are considering so the team can confirm any current family options.

Cancellations & Make-ups

Life happens.

What is your cancellation policy?

Contact Atlantic as early as possible if you cannot attend. The options available depend on the programme, notice given and seasonal limits.

How much notice do I need to cancel?

Please give as much notice as you can. Same-day requests may result in the lesson being lost.

Do you offer make-up lessons?

Ocean swimmers receive up to three rescheduled lessons per June–October season. Your booking record shows how many remain.

What if Atlantic cancels a lesson?

If Atlantic cancels, the team will contact you with the next step and any applicable rescheduling option.

How do weather or ocean closures work?

Atlantic makes the safety call. Families are contacted if conditions require a delay, location change or cancellation.

Programmes

Our programmes explained.

What is the difference between the ocean pathways?

Rapid: four 20-minute lessons Monday–Thursday in one week. Standard 1: one 20-minute lesson weekly for four weeks ($120). Standard 2: two 20-minute lessons weekly for four weeks ($240), at one consistent time. Rapid costs $120. The $20 seasonal registration fee is separate.

What is the Swim Team?

Swim Team is for independent swimmers who are ready to build technique, fitness and confidence in a supportive group setting.

How do I know if my swimmer is ready for the Swim Team?

Tell us what your swimmer can do independently and Atlantic will help you decide whether Swim Team is the right next step.

What happens in Snorkel Club?

Swimmers explore Bermuda’s underwater world while building comfort, awareness and practical snorkelling skills.

Tell me about your seasonal pool programmes.

Pool lessons run seasonally at announced venues. Atlantic publishes dates and availability when each programme is confirmed.

Other

Other common questions.

Do parents stay for lessons?

Parents and guardians should follow the arrival and supervision guidance Atlantic provides for the swimmer’s programme and location.

Can I take photos or videos during lessons?

Please ask your instructor first and avoid recording other swimmers without their parent or guardian’s permission.

What if we are running late?

Contact Atlantic as soon as you can. Lessons normally still finish at the scheduled time so the next family is not delayed.

Do you offer private one-to-one lessons only?

Ocean Lessons are one-to-one. Atlantic also offers group experiences, including Swim Team and Snorkel Club.

How can I contact Atlantic?

Email Swim@TheAtlanticSwimAcademy.com.

Happy Atlantic swimmers in the ocean

Still have a question?

We’re real people. Ask us.

We’re here to help and love hearing from our Atlantic families.

Email usSwim@TheAtlanticSwimAcademy.comWhatsApp us(441) 533-2852Visit usLessons across beautiful Bermuda

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